Shipping and Returns Policy
Welcome to abbdff.com, your destination for high-quality fashion from Huzhou Zhehu Silk Co., Ltd. We are committed to providing you with the best service possible, ensuring a seamless and enjoyable shopping experience. Below is a comprehensive guide to our shipping and return policies.
Free Shipping on All Orders
At abbdff.com, we believe in making your shopping experience as convenient as possible. That's why we offer free shipping on all orders, regardless of your location. No minimum purchase is required, allowing you to shop freely without any additional costs.
Estimated Delivery Times
We strive to process and dispatch all orders promptly. Once your order is placed, please allow 1-3 business days for processing. Shipping times may vary depending on your location; however, most orders are delivered within 7-15 business days. Please note that international shipping times may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Hassle-Free Returns and Exchanges
Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day free return and exchange policy. To initiate a return or exchange, please contact our customer service team at service@abbdff.com within 30 days of receiving your order. Our dedicated team is available 24/7 to assist you with the process and ensure a smooth and hassle-free experience.
Return Process
To return an item, please follow these simple steps:
- Contact our customer service team at service@abbdff.com to request a return authorization.
- Securely pack the item in its original packaging, if possible, and include any relevant paperwork.
- Ship the item to the following address: Return Address: No. 7, Qinjia Bu, Xisai Village, Yangjiabu Street, Huzhou, Zhejiang Province, China (Self-reported)
- Once we receive the returned item, we will process your refund or exchange promptly.
Customer Support
Our customer service team is here to support you around the clock. Whether you have questions about our products, need assistance with your order, or require help with a return, you can reach us anytime at service@abbdff.com or by phone at +86 13838295444.
Commitment to Quality and Service
As part of Huzhou Zhehu Silk Co., Ltd., led by our legal representative Wang Qing, we are dedicated to delivering not only exceptional products but also unparalleled customer service. Our mission is to ensure that every interaction with our brand is positive and fulfilling.
Thank you for choosing abbdff.com for your fashion needs. We look forward to serving you and exceeding your expectations.
